Our Case Management services include Level 1, for those with medical conditions that are not critical in nature, and Level 2, for those with serious conditions. Prairie States’ Case Management nurses guide members in need through the healthcare system by answering questions, offering support and expertise, and working closely with healthcare providers.
Early intervention allows us to be of the greatest help. When we identify members who are candidates for case management and they elect to receive the service, we can intervene and help manage their condition and treatment. We also offer reminders that encourage members to contact us when they feel case management is appropriate.