Prairie States offers Case Management to you as part of your healthcare plan. Case Management services include Level 1, for medical conditions that are not critical in nature, and Level 2, for serious conditions. With both levels, we want to ensure you get appropriate care and have the best possible healthcare experience.
For Level 1, our nurses will contact you after a discharge from a hospital or an outpatient procedure to follow-up and offer expertise and support.
Level 2 is for more severe, complex and catastrophic illnesses that may require numerous procedures, treatments and physicians. Here, our nurses are available to guide you through the healthcare system by working closely with your healthcare providers, answering questions and offering support and expertise along the way.
Early intervention allows us to be of the greatest help to you. Should you or a family member be identified as a potential candidate for case management, we’ll contact you for permission to offer our services. We also encourage you to contact us if you feel Case Management would be appropriate for your particular procedure or medical circumstance.